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Web outage on AppDev

Yesterday, AppDev was down for about five hours. I’m afraid I don’t know if this was related to the San Francisco power outage, because my web hosting provider can’t (or won’t) tell me what happened. Sorry for the outage, and if you’re considering a web host, chalk this up as a less than ringing endorsement for their customer service.

(update)

More outages today. This time, it’s the database server. So much for the power outage theory. This afternoon, I was notified of another outage (mon.itor.us), so I called customer service. “All lines are busy.” Not a good sign. I finally got through to the automated attendant, which informed me that “call volume is high”, and suggested cruising the FAQ’s. Then it hung up on me.

So, needless to say, I’m looking for a new host.

Sigh.

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